For VatCake support: support@taxbackeurope.com
For privacy questions or account deletion queries: privacy@taxbackeurope.com
Please do not email passports, identity documents, bank details or payment card details unless we specifically ask you to use a secure process.
If you need help with the VatCake app or a VAT refund claim, contact support@taxbackeurope.com. For privacy rights or account deletion questions, contact privacy@taxbackeurope.com. We will review your message and respond as soon as reasonably possible.